Returns & Exchanges
At G-Wolves Gaming, we stand by the precision of our high-performance peripherals and offer a 14-day return period for all gear in original condition. We ensure a streamlined process to get you back in the game with the equipment that suits your playstyle.
Initiate a Request
Contact our support team via the portal with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare Your Gear
Securely pack the mouse or accessory in its original packaging, including all extra cables, skates, and documentation provided.
Ship to G-Wolves
Affix the provided shipping label to your package and drop it off at any authorized carrier location for tracked delivery to our warehouse.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing